Track Your Wagstro Order

Enter your tracking number below to view the latest updates for your heated outdoor cat shelter.
Need help? Contact our team — we’re here to assist with shipping, delivery, or returns.

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    Order & Shipping FAQ

    How long will my order take to process?

    Orders for heated cat shelters are typically processed within 1–2 business days.
    You’ll receive a shipping confirmation email once your package is on its way.

    What should I do if I receive the wrong product?

    If your order for an outdoor cat house isn’t correct, please contact us within 7 days of delivery.
    We’ll help arrange a free return or exchange.

    How can I find tracking information on my order?

    Once your cat shelter ships, you’ll receive a tracking link via email.
    You can also enter your tracking number in the field above to check the latest delivery status.

    Can I change my order after checkout?

    If your order hasn’t shipped yet, we may be able to update your items, address, or contact info.
    Reach out as soon as possible to service@wagstro.com with your order number.

    All Wagstro cat shelters are designed for year-round outdoor use — insulated, waterproof, and equipped with safe heating pads.You can track your order for any of our heated outdoor cat houses here, and if you need help with delivery, returns, or replacements, our support team is ready to assist.